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Desktop and Server Management |
AIR MAX features include monitoring for availability, performance, capacity and security with an advanced escalation and an alerting system to proactively notify Partners in case an element in their customer’s network develops a problem. Secondly, AIR MAX stores the data gathered from monitoring for generating trend analysis reports, analytical reports and summary reports. Such reports are very useful for planning and predictive analysis which in turn can drive projects and additional revenues.
AIR MAX creates a detailed inventory management module that automatically scans a network and develops a comprehensive inventory of desktops, servers, software and network configurations. IT asset audits, determining license compliance and determining upgrades is a job made easy. This also features change tracking, hardware and software, between multiple asset scans.
Monitoring and managing backups, especially tape backups, are highly time-consuming tasks. AIR MAX has an extensive module dedicated to reporting and monitoring backups from Veritas Back Exec. Issues like tracking failed and completed jobs, time taken for backups and reports on restores are all included.
This technology contains pre-compiled parameters to monitor well-known applications such as Exchange, SQL Server, Terminal Server, Oracle, Citrix, Anti-Virus, Blackberry and a host of other applications. The ability to monitor the entire stack of the application and the server makes problem detection and planning very easy.
AIR MAX has a built-in engine to scan the network for missing security patches which can then be automatically downloaded, packaged according to each machine’s configuration and delivered. As part of the patch management process we have a security team in place that provides a whitelist/blacklist service for all Microsoft patches and updates.
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