How softphones enhance business performance

When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.

Virtualization myths and why you shouldn’t believe them

The intricacies of business technology are not the easiest to understand. Complicated explanations usually lead to misunderstandings, and this is especially true for virtualization. Here are four myths you may have heard about virtualization that you shouldn’t take as facts.

Virtualization: Common misconceptions

Small businesses can accomplish a lot by implementing virtualization technology on their office IT network. Unfortunately, many SMBs shy away from it because of some common misconceptions. If you fall into that category, there are at least four myths you should stop believing.

VoIP: What to look for in a provider

The time has passed when small businesses had limited options for internet-based phone calls. Today, there are so many affordable and feature-rich VoIP solutions, and picking the right one often feels overwhelming. The ideal choice will be different for every business, but understanding a few key variables should help you significantly narrow down your options.