Making calls over the internet has been one of the greatest advancements for small- and medium-sized businesses in several decades. And although some are calling the newest addition to this field detrimental, we think it’s an awesome addition. For business owners who believe in staying ahead of the times, WebRTC is worth checking out.
WebRTC: internet calls without the software
Do businesses need office phones any more?
As VoIP stormed onto the small business scene over a decade ago, a lot of businesses wanted to get in early. The only problem with doing so was that early iterations of this technology didn’t include advanced call-forwarding and “Follow-me” features.
Tips for a cloud-based unified communications
The number of small businesses that will move their unified communications to the cloud is predicted to increase from 10% to 48%, while medium-sized firms and large enterprises follow, albeit in smaller percentages. These numbers are not surprising because migrating unified communications to the cloud presents a host of benefits to communication systems: simplicity, flexibility, […]
Why you should update your SBC
Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To protect your network, firewalls and antivirus software may be your first options, but they simply […]
Group voice call on Facebook
Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook takes a slice of the cake with its recently rolled out desktop group voice calling.
Skype launches new communication hub
Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement.
Calling all VoIP users: CallKit is here
Business communications have never been the same since VoIP (Voice-over-Internet Protocol) was launched in 1995. Thanks to this cutting-edge technology, businesses of all sizes are able to use IP telephony systems to significantly cut costs and increase communications efficiency and flexibility.
Skype users can join a new Insider Program
The latest announcement from Microsoft is an extension of its new and beloved Insider Programs. If you are a Skype user — whether for business, personal use, or both — then this new program just might be for you. Android, iOS, OS X, and Windows users can join the Skype Insider Program and gain access […]
The truth about Unified Communications
Many business owners wonder whether Unified Communications (UC) would ultimately benefit their business. If you are one of those business owners, get to know some of the facts about UC before you make your ultimate decision. Read on for information on the pros and cons of UC and contact us as soon as you are […]
Why Telephony and VoIP attacks continue
If there’s one constant in the field of cyber-security, it’s that hackers will never stop looking for new ways to hurt your business. In the most recent development, they’ve set their sights on Voice over Internet Protocol (VoIP) systems. Technology administrators for hospitals, government entities, and small businesses need to be on alert for the […]