Do businesses need office phones any more?

As VoIP stormed onto the small business scene over a decade ago, a lot of businesses wanted to get in early. The only problem with doing so was that early iterations of this technology didn’t include advanced call-forwarding and “Follow-me” features. Newcomers made expensive outlays for new handsets that seem far less necessary today. So, […]

Tips for a cloud-based unified communications

The number of small businesses that will move their unified communications to the cloud is predicted to increase from 10% to 48%, while medium-sized firms and large enterprises follow, albeit in smaller percentages. These numbers are not surprising because migrating unified communications to the cloud presents a host of benefits to communication systems: simplicity, flexibility, […]

Why you should update your SBC

Did you know that your VoIP systems are especially vulnerable to cyber attacks? When it comes to VoIP, hackers will go to great lengths to intercept messages over a network or even use denial-of-service attacks to shut yours down. To protect your network, firewalls and antivirus software may be your first options, but they simply […]

Skype launches new communication hub

Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement. And apparently, Skype has acknowledged these concerns as they’ve recently launched Skype Mingo, a […]

Calling all VoIP users: CallKit is here

Business communications have never been the same since VoIP (Voice-over-Internet Protocol) was launched in 1995. Thanks to this cutting-edge technology, businesses of all sizes are able to use IP telephony systems to significantly cut costs and increase communications efficiency and flexibility. CallKit, Apple’s new framework introduced in September 2016, is a compelling new technology designed […]

Why Telephony and VoIP attacks continue

If there’s one constant in the field of cyber-security, it’s that hackers will never stop looking for new ways to hurt your business. In the most recent development, they’ve set their sights on Voice over Internet Protocol (VoIP) systems. Technology administrators for hospitals, government entities, and small businesses need to be on alert for the […]

VoIP, an adaptable technology

Voice over Internet Protocol ensures businesses benefit from cutting-edge communication systems. VoIP is easier to install, configure and to maintain, and most importantly it can easily be adapted to assimilate post-purchase features. If you’re considering migrating to a VoIP solution, or if you just want to shop for the most recent developments in the service, […]

VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater […]