Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven.

If you run or manage an eCommerce business and are wondering how you can benefit from artificial intelligence (AI), you’re in luck. We’ve come up with a list of the most important reasons for your business to adopt AI. Predicting what your customers want AI has many uses in eCommerce, benefiting both the business and […]

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how.

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your […]

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users.