Comparing proprietary and open-source VoIP systems

Voice over Internet Protocol (VoIP) has come a long way in helping businesses use digital telephone features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you.

VoIP vocab: Open source and Proprietary

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems.

Scammers are creating new scams just for VoIP

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. Naturally, shrewd scammers have found a way to use VoIP as a means to carry out ‘vishing scams,’ a new type of phishing whereby fraudsters make phone calls, pose as a business or financial partner, and request private details.

Enhance VoIP calls with a dedicated circuit

Your business can rely on hosted VoIP (Voice over Internet Protocol) service providers to ensure internet connection is always at maximum speed. But a fast internet connection doesn’t necessarily result in excellent VoIP call quality. When expectations fall short, business owners can get very frustrated and resort to upgrading to a fiber optic connection until […]