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  • Why AIR
    • Client-Centric Model
    • Our Philosophy
    • Our Team
  • Our Service
    • Managed Services
    • IT Support & Consulting
    • On-Demand Services & Projects
  • Solutions
    • Business Continuity
    • Cabling & Infrastructure
    • Cybersecurity
    • Hosted & On-Premises Phones
    • Hosted Exchange & Microsoft 365
    • Hosted Servers & Desktops
    • Telecom Consulting
    • Wireless Networking
  • About Us
    • Testimonials
    • Partners & Certifications
  • Resources
    • Blog
    • Tax Security 2.0 – Are you compliant?
    • White Papers
    • Newsletter Archive
  • Contact Us
    • Pay Online
    • Referral Program
    • Support Center

Engaging on-hold messages via VoIP

September 10th, 2019 AIR Technology Services VoIP 2019september10voip_c, on-hold message, voip audio files, voip functionality, voip hold music
Engaging on-hold messages via VoIP

When transitioning from traditional phone systems to Voice over Internet Protocol (VoIP) solutions, people often overlook the way calls are put on hold. However, doing so means losing opportunities since how customers are put on hold influences whether they wait patiently on the line or hang up.

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