If you’re like most small- or medium-sized business (SMBs) owners, you’re always looking for ways to optimize your company’s resources and improve performance. One area you’re probably neglecting is your business’s IT system and its proper management. Managing a company’s entire IT infrastructure can be a challenge, as it usually requires substantial human and technological […]
Maximizing growth potential through technology business reviews
Why technology business reviews are worth it
What are the business benefits of adopting new IT?
Should you consider virtualization?
Knowing which technology to use and when to use it is key to boosting productivity and reducing costs. One of the best ways to do this is to virtualize your hardware and software. Let’s discuss what that means in practice to help you decide. What is virtualization? Virtualization is the creation of a virtual version […]
Can AI empower customer service agents?
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support.